Wood-Mizer Sawmill Service Plans
Enjoy the best service available
Wood-Mizer offers reasonable rates and flexible service plans to owners of new and used sawmills. Our network of locations makes service calls even more convenient for the customer. (All terms and offers are subject to change without notice.)
Question: What is the charge for sawmill field service calls?
Answer: The price for field service depends on the type of service needed. Their are two types of field service: Emergency Service and Service Loops.
Emergency Service - Emergency service is when you can not wait for a tech to be in your area. Charges for an emergency service are 1.75 per mile each way with labor charge of 65.00 per hour on site.
Service Loops - We perform Service Loops to do Normal Maintenance during the year at your mill location. The charge for a stop on the loop is 150.00 field service charge plus parts and labor. The labor on a loop is done two ways also. You can select one of our service plans or service by the hour. Service by the hour is 65.00 per hour on site. The service plans are Silver 295.00, Gold 395.00 and Platinum 435.00 . These service plans cover normal maintenance levels on you mill based on the number of hours that your mill has on it. Silver 500 or less hours, Gold 500 to 2000 hours and Platinum 2000 and more hours. This is the most cost effective way, for both you and Wood-Mizer, to service your mill.
Used Sawmill Service
Question: What are the service options for used mills?
Answer: Wood-Mizer recognizes that many mill customers are purchasing our sawmills used. We welcome all new customers, and would like to ensure they are all properly trained. Wood-Mizer offers free training to customers who purchase a Silver, Gold, or Platinum mill service plan.
Mills with 500 hours or less must have the Silver Plan. Mills with between 500-2,000 hours must have the Gold Plan. Mills with greater than 2,000 hours must use the Platinum Plan. The free training is not offered at Field Days.
For details on sawmill service plans and pricing, contact a Customer Service representative at 1.800.553.0182 in the U.S., or in Canada, 1.877.866.0667. |