Customer Testimonials
What our customers have to say

If your not sure about Wood-Mizer, have a look below and that will give you an idea of just who we are and what we are about!
I have been happy with new and ReSharp blades for 4 years. I like the auto replacement on ReSharp. It keeps me with a good supply of blades.
Robert F, VA
It's just something the average person can buy and learn as they go and it's not overly complicated, and of course, the support is fantastic!
Jason S, NY
“The customer service given to ‘sawmill illiterates’ has been excellent. The people at Wood-Mizer showed great patience in answering any question we had.”
Fred B, WI
It is a pleasure to do business with a company who doesn’t abandon their customers.
Bill S, WI
“Wood-Mizer is a great company, an excellent manufacturer of sawmill equipment, with a second to none support system.”
Jim O, BC
Greg was very knowledgeable of the product. He was patient and conducted himself in a professional manner.
Craig B, MI
You have a good, solid mill that works in the field. Wood-Mizer's customer service support can't get any better (unless you stay open 24 hours). You always have the answer (or answers) to any question!
Albert T, SC
Being an experience mechanical engineer by day and a woodworker by night, I reaized early on in the selection process that Wood-Mizer made a high quality sawmill. The training class at your facility and the customer support I've received before, during, and after the sale were the best I've seen in any industry.
Todd W, WI
The mill is great! The training was great!
Michael K, MN
I have been in the maintenance field for 30 years. I would have to say that your customer service is second to none.
Duane O, WI
I opted for the Wood-Mizer because of their customer service and support system. It was important to me to have a local service technician and the accessibility of quality resharp service.
Jason S, NY
“We had such a good relationship with Wood-Mizer over the years and we knew they would keep us running. The support is fantastic.”
Jason S, NY
I've bought from all over the world, and Wood-Mizer's customer service is number one. They are the best people to work with. They'll go to all lengths to get you up and running and the quality is unbeatable.
Howard H, AR
The dealer support, the availability of parts and the training all make Wood-Mizer the top of the line for me. The quality is great, and the kids really love running it.
Jerry A, NY
Wood-Mizer provided terrific back up support.
Thomas D, NH
Customer Service is experienced, very helpful, very knowledgable goes out of their way to resolve issues.
Kevin K, OR
Tech support is one of the main reasons of buying a new unit.
Stanley S, PA
NY office is outstanding. Hard workers and go out of there way for the customers.
Brian M, NH
Manual is well organized and complete.
Mike K, MA
Customer Service has been a terrific resource for me and my many questions about sawing logs and lumber.
Thomas T, MA
The machine and customer service are easy to work with.
Clarence F, NH
Best Service --- beyond anything I have ordered from anyone.
Curvin F, VA
Manual is clear easy to understand; good illustrations.
Ken T, WV
Clear explanations and friendly.
Joe M, NC
Your techincal support is worth buying a Wood-Mizer.
Eugene W, MO
Ordered parts and shipped next day air, very satisfied!
Fred M, ID
Excellent, responsive extra prompt!
William P, TX
Manual is very clear and understandable.
Steve H, IA
I have never seen such a well thought out and complete manual, period.
Dave G, IN
It covers all parts, informative, easy to read
Ryan H, VA
They are prompt and thorough.
Doug M, IN
Excellent customer service.
Jerry P, GA
New mill very fast service/no hassle -- very pleased! Less than 24 hours
Scott D, OH
Your customer service understood me and took care of me.
Dean M, WI
Thanks for all your help and support.
Dean S, MS
Thank you for a fine product and the quality of service we have experienced from Wood-Mizer personnel.
Dale C, LA
I am very impressed with your company-it's so nice to see one so committed to the customer, when cost-cutting in today's business enviroment usually means sacrificing service-thank you!
Jim D, NC
I appreciate the flexibility of the staff when I scheduled my visit to the factory for training. I must have rescheduled 5 or 6 times and this was never a problem. It was nice to be trained by someone that even owns one of the mills.
Dave B, PA
I am very pleased with my mill. I have learned quite a bit about cutting lumber. Above all I am very happy about the service that I receive when I call for parts.
Thomas H, LA
I have been in the maintenance field for 30 years, I would have to say that your customer service, is second to none.
Duane R O, WI
Excellent company support. A phone call and someone knows the answer to your question.
Irvine M B, VA
We have been extremely satisfied with each of the Wood Mizer mills we have been fortunate enough to own.. We also deeply appreciate the prompt and courtious service that we continue to receive from everyone at Wood-Mizer
Tammy P, TN
Great machine, Great service
Luke W, NJ
We are very impressed and satisfied with the instructions and demonstrator regarding use and maintenance of our sawmil. We were also very pleased with the friendly helpful information we were given by customer service.
Dale P, LA
My wife and I were very impressed with every aspect of the Wood-Mizer representatives.The young man who delivered our machine and demonstrated the correct way to use it, and also maintained the machine could not have impressed us more.
James B S, NY
Your rep did a great job, he carried the Wood-Mizer banner high.
David S, FL
I got great service every time I talked to or ordered from your parts dept. I needed a portable mill that I could cut 20' or longer materal on. I like the Wood-Mizer Co.
Dan P, WV
Great machine, Great reps.
Ed H, NC
From Information stage to sales & pick up your customer service is excellant. I would say you are in a class by yourself. As far as the saw I could not be happier. With both performance and the after sales service & follow up. Thanks for everything!
Ferd P, VA
I am well pleased with the sawmill that I purchased from Wood-Mizer and with the training , service and support provided.
Doug M, NC
Your company reps are always friendly, helpful and overly willing to please in every respect. thank you for all your help. I look forward to do business with Wood-Mizer in the future.
Ben T, IN
Wood-Mizer is a fantastic company that providers a superior product. The customer service was far superior to any I have seen. The employees at the Portland store are a top notch group. The sawmill is exceeding my expectations and I am pleased to be a member of the family.
Glenn A, AK
I'm really pleased with the product and with the service. We need more quality & service conscious companies like Wood-Mizer.
D C J, TN
I have been very impressed with WM since my first inquiry. The follow up info was impressive. Other company's seem to forget you after their first mailing.
Glenn S, WI
The Wood-Mizer does what you say it does and I feel like I have support. the support is so imporatant. I wish more companies would give this kind of support. Now I have to go, I have lumber to cut.!
Jary R, TX
I consider WM the Cadillac of mills. Thank you for the promotional items and and your support keep it up - good job.
Jeff B, IN
I'm completely satisfied with my experience with Wood-Mizer. Your customer service people are great.
Dan R, CO
Wonderful technical support and fast parts shipping. Very Satisfied!
Jerry R, LA
The literature that your company has available in regards to starting your own sawing business gave me the confidence to purchase your product and feel that I am educated enough to be able to start my own business with good, reliable informaton under my belt.
Jeff K, OR
Your customer relations just blows your competitors away.
John K, WI
I was having problems with my LT40 (hydraulics, debarker, battery and mostly out of square cants) until Bob drove into my driveway. I had made an appointment for the service truck and that turned out to be my best experience with Wood-Mizer yet.
Bob listened to my problems and then commenced to work. Two hours later all of the problems with the mill had been corrected, and he helped me learn the proper way to keep my mill aligned. Bob had a very professional and knowledgeable demeanor and was very friendly also.
An employee like this man is a good find. Thanks for sending Bob to take care of my mill. He treated my mill like it was his own. Just another great reason to own a Wood-Mizer.
Russell W, LA
I have never dealt with a more honest and pleasant company than Woodmizer. The Tech support is unmatched anywhere. When I have a problem, they'll talk me through it and hang right with me till it's resolved. They have even called me days later making sure everything is okay. Now what other company does that? I can say from experience, the Woodmizer Team has got it together. Proud owner of a LT-40 Super,
Jim C, VA
Your people know how to treat folks. Other sawmill companies don't go the distance you do.
Henri F, CO
Your Customer Service is the #1 reason I buy and deal with your company.
Chris G, MI
For the price range, I couldn't find a better machine with your customer service.
Chris G, MI
I am very satisfied with Wood-Mizer's Customer Service. Problems were always solved and parts were easy to order and received in a timely manner.
Jeffrey P, MD
Bob is always easy to talk to, he listens to me and answers my question in a manner that I have no problem understanding. He offers me good tips about my mill.
W L E, LA
We could not be happier with our purchase and the customer support after the purchase. It makes running a business so much easier when you have equipment that is completely reliable. It saves us so much time by not having to always repair and replace things. It allows us to concentrate more on our customers and their needs.
Robert W, GA
It is really great to have a company that takes care of their customers. I have never seen such great customer service!
Christopher S,
Wood-Mizer is the best company I have ever done business with including customer service, over the phone, parts ordering, and maintence service. Thank you for trying a harder than the rest.
Frankie C, TN
You folks are top of the line.
William K, PA
Of the hundreds of companies I haev dealt with over the years, Wood-Mizer is the best in customer service, professionalism and the quality of their machines. When people say Wood-Mizer is top of the line, they are not just blowing smoke.
Richard Newton,
You people are amazing; such service can not be found anywhere else today. Just want you to know I am one who appreciates your excellence. My mill is now almost 23 years old and that Kohler engine runs today as well as it did when new.
George F, NY
We enjoyed meeting the staff of Wood-Mizer and we're looking forward to dropping in and seeing the people again. It's been enjoyable working with you.
Roger Walworth,
Being a previous owner, I now have the utmost regard for your Customer Service personnel.
J. Weston, TN
Like usual, the service was excellent.
Ted Elhart,
I've worked in the Customer Service area for many years, and want to congratulate your folks on "Walking the Talk" -- I'm hard to impress, but your program, from beginning to end, seemed to be a world class organization. Please keep up the good work.
Harry Bonin, OR
I am very impressed with Wood-Mizer's overall attitude and commitment to the customer. Thanks for a committed crew.
Charles Young, OH
You have an excellent machine and an outstanding support group. I have never spoke with a tech. rep. that I didn't receive positive results.
Joel Weston, TN
Wood-Mizer may be the best company I have ever dealt with in any arena. I compare you folks in customer satisfaction with Disney! Keep up the good work!
Pete Deevers, OH
Was very pleased with our treatment at Indianapolis
Dan Roach, OH
Although I only purchased the small mill, I was treated as though I was the most important customer there. The quality, value, support, and attitude of your organization is unmatched.
Tom Crafts, IN