Best Customer Support in the Industry

Wood-Mizer is known and respected for its legendary customer support. This is what sets us apart and why we say "Welcome to the Family," when you buy a Wood-Mizer product. If you have any questions or need technical support, we are just a phone call away. Our customer service technicians are standing by to answer your questions and walk you through any issues.

Best Warranties in the Industry

30-Day Money-back Sawmill Guarantee*
It's as simple as it sounds. Use your new sawmill and, if you are not completely satisfied, you may return it within 30 days after delivery for a full refund of your purchase price. For LT70, LT50, LT40, LT35 and LT28 customers, we ask that you participate in the free sawmill training that we provide. For LT10 and LT15 customers, we ask that you watch the provided training video.

Two-Year Limited Warranty

All Wood-Mizer sawmills, edgers, and kilns are warranted against defective workmanship and materials for two (2) years. You can count on Wood-Mizer to stand behind our products and make good on every promise.

Five-Year Limited Chassis Warranty

The chassis on the Wood-Mizer portable sawmill is warranted against defective workmanship and materials for five (5) years. This warranty covers the chassis on the LT70, LT50, LT40, and LT28 sawmill models only.

Call a Sales Consultant at 800.553.0182 and ask for complete details on our industry best Warranty and Guarantee. We put it in writing, and we back it up with our reputation.

*Refund does not include used blades and damaged parts. The buyer is responsible for returning the sawmill to Wood-Mizer and there is a limit of one return per customer.

For Wood-Mizer's industrial line of equipment:

  • Every Wood-Mizer industrial machine comes with a one-year/2000 hour warranty.

  • All Wood-Mizer machines come with full, comprehensive manuals, including sections on set up, safety, and operation that include drawings, photos, and electrical schematics with part numbers.  The parts section features detailed exploded views with part numbers so you can easily identify and order the exact part you need.  General manuals on sawing lumber and a handbook on thin-kerf narrow-band blades are also included.

  • Full installation and training services for industrial equipment is available.

  • Free tech support is available 6 days a week from our highly trained technicians at 800.525.8100. We have more than 25 expert technicians and many have over 15 years of industry experience. A fleet of service trucks ensures that we are ready to respond immediately if you need on-site service.

  • Our 23,000 square foot parts warehouse is stocked with spare parts for quick delivery.

  • Customers can use our Customer Gateway for easy access to online ordering, order tracking and history, invoice history and our easy-to-use Parts Selector, or by phone at 800.525.8100.
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