Wood-Mizer Blades ReSharp Service

The ReSharp Process

Sharpening

Blades are sharpened with our CBN grinders, guaranteeing perfect profiles on each tooth.

Cleaning

The blades are intensely cleaned, deburred, and washed in a solvent.

Setting

Wood-Mizer setters ensure high quality for the whole blade, giving you flawless cuts again.

Shipping
Blades are shipped back to you like new!

See what LT40 owner Dan Shade has to say
about Wood-Mizer ReSharp

How ReSharp Works

1. Sign Up!
Call ReSharp at 800.244.4600 to get your account set up.

2. Pack
When your blades get dull, pack them up carefully in the box they came in. Be sure to include your name and customer number on every box you send in.

3. Ship
Apply one of the provided FedEx return labels, and call FedEx for a pick up. Or use your preferred shipping company.

4. Sharpened & Returned
Your blades will be sharpened in the order they were received. Your account will be charged, and your receipt will return with your blades. On average, blades will return to you within 2 weeks.

5. That's not all!
Sign up for our blade Auto-Replace and Auto-Fill programs, and let us keep you topped off with sharp blades.

Payment Methods
Credit Card on file - The easiest way to make ReSharp payments. Call us to set up your account. - If you get a new card or expiration date, call us and we will update your information. COD - When the blades arrive at your location, the driver will require payment before releasing the blades. - Remember that drivers do not take cash. - COD shippings costs are higher than other methods. - COD is the default billing method. If you do not have a credit card on file, send a prepayment with your blades. Prepay - Send a check with your blades. - Please call to get an estimate, since shipping rates, number of rejects, and package weight and size may vary. - If a payment differs from the actual cost more than $25, we are required to send a COD order for the balance.

Your Bill
You will always receive an invoice explaining the charges with every payment method. Typical Charges Include: - Sharpening charge - Current label charge. This price is set by the shipment company, and Wood-Mizer does not set this price. - Replacement blades if you are on the Auto Blade Replace program. - Replacement cardboard, as needed. - Return shipping, COD fee if applicable. - Orders with fewer than 10 blades are charged a handling fee.

Packaging
Package blades in the same box they came in. Make sure the box is not torn or damaged. Include your name and customer number on every box you send in. Having your blades properly packaged will ensure your blades are not damaged during shipment, and being labeled with your name and customer number will speed up the processing of your order!

Shipping
Fed-Ex return shipping labels are included in every box of blades we return to you. These labels make shipping your blades to ReSharp as easy as putting a label on the box and calling the number on the label for pick up. Make sure you let FedEx know that it is a PRP label if they say they do not pick up at residences. They will pick up PRP labeled boxes.
It is very important that you keep the tracking number for each label you use as proof that your blades were shipped. If you prefer, you can use a different shipping service and arrange shipping with them.

Return Timeline
Orders may stay in our shop for up to six business days. Please keep in mind that during prime time sawing season, the lead times can be up to six days and during off season, the lead times are generally reduced. This is a timeline of a typical ReSharp order: - Allow shipping time for your blades to reach us. - They will stay in our shop around 6 business days. - Allow shipping time for your blades to get back to you. - Be sure to plan ahead for holidays. We can help you plan a blade rotation program. Just call one of the resharp locations for assistance.

We try to sharpen every Wood-Mizer blade that comes in our door, however many things can happen to a blade as it goes through a log. Sometimes a blade is damaged and we are not able to sharpen it. We call these blades "rejects."

Auto Replace - Unsharpenable blades automatically replaced
You may choose to enroll in our Automatic Blade Replacement Program. This option is only available for the stock blade lengths. When we reject a blade, we will automatically replace the rejected blade with a new blade of the same type and will invoice you for the replacement blade along with the ReSharp blades.

Auto Fill - Always get a full box back.
Some customers use this option for more than just reject replacement. They ask us to always send back a full box, regardless of how many blades they send in, or how many rejects they have. This option is used if a customer always wants to maintain a certain number of blades. This is a special request and must be worked out by a phone call to the resharp location that you use.

Sign Up
Please call us at a ReSharp Center and request to register for the Automatic Blade Replacement Program and have it noted in your customer profile. If you decide that you do not want to participate in the Automatic Blade Replacement Program, you can call and cancel any time. You can also be added back to the program at any time.

Handling Rejected Blades
You have two options with rejected blades. We will gladly ship them back to you, or we can dispose of them at resharp. The default is that we discard them here, so if you would like them back please tell us up front.

Reasons blades may be rejected

- Not a Wood-Mizer blade
- Damaged teeth
- Bend or kink in blade
- Cracks in blade
- Too narrow (has been ground too many times)
- Has been ground out of spec (Non-WM grind)
- No Set
- Coil Set

Customer #:
Name:
Street:
City:
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Zip:

# of Labels Needed:

Questions or Comments:

Locations

Georgia Wood-Mizer Georgia 74 Pine Rd. Newnan, GA 30263 770.251.4894 lheath@woodmizer.com	Indiana Wood-Mizer Headquarters 8180 W. 10th St. Indianapolis, IN 46214 317.271.1542 INReSharp@woodmizer.com	Kentucky Piper's Saw Shop, Inc. 454 Phillip Stone Way Central City, KY42330 270.754.2354 jamie.piper@piperssaw.com

Missouri Wood-Mizer Missouri 9664 Lawrence 2130 Mt. Vernon, MO 65712 417.466.7670 jalexander@woodmizer.com	New York Wood-Mizer New York 8604 SR. 104 Hannibal, NY 13074 315.564.6421 calfl@woodmizer.com	North Carolina Carolina Saw and Service 28002 Canton Rd. Albemarle, NC 28001 704.982.1673 carolina@woodmizer.com

Oregon Wood-Mizer Oregon 24435 N.E. Sandy Blvd. Wood Village, OR 97060 503.661.1939 sleru@woodmizer.com	Pennsylvania Wood-Mizer Pennsylvania 22638 Croghan Pike Shade Gap, PA 17255 814.259.3254 rhamman@woodmizer.com

or Call 800.244.4600 [Listen for the prompt for the nearest location]

ReSharp Service ReSharp lets you spend your time sawing, not sharpening blades. For hassle-free sharpening, return your blades to one of our Wood-Mizer ReSharp locations.
To contact a ReSharp location call 800.244.4600