Blades

 

To contact a ReSharp location 
call 800.244.4600


See what LT40 owner Dan Shade has to say
about Wood-Mizer ReSharp
How ReSharp Works

1. Sign Up!

Call ReSharp at 800.244.4600 to get your account set up. 

2. Pack
When your blades get dull, pack them up carefully in the box they came in. Be sure to include your name and customer number on every box you send in. 

3. Ship
Apply one of the provided FedEx return labels, and call FedEx for a pick up. Or use your preferred shipping company. 

4. Sharpened & Returned
Your blades will be sharpened in the order they were received. Your account will be charged, and your receipt will return with your blades. On average, blades will return to you within 2 weeks. 

5. That's not all!
Sign up for our blade Auto-Replace and Auto-Fill programs, and let us keep you topped off with sharp blades. 


The ReSharp Process
             
     
Sharpening
Blades are sharpened with our CBN grinders, guaranteeing perfect profiles on each tooth.
 
Cleaning
The blades are intensely cleaned, deburred, and washed in a solvent.
 
Setting
Wood-Mizer setters ensure high quality for the whole blade, giving you flawless cuts again.
 
Shipping
Blades are shipped back to you like new!
             
Payment Methods  
Credit Card on file
 - The easiest way to make ReSharp payments. Call us to set up your account.
 - If you get a new card or expiration date, call us and we will update your information.

COD
 - When the blades arrive at your location, the driver will require payment before releasing the blades.
 - Remember that drivers do not take cash.
 - COD shippings costs are higher than other methods.
 - COD is the default billing method. If you do not have a credit card on file, send a prepayment with your blades.

Prepay
 - Send a check with your blades.
 - Please call to get an estimate, since shipping rates, number of rejects, and package weight and size may vary. 
 - If a payment differs from the actual cost more than $25, we are required to send a COD order for the balance.


 
   
Your Bill  
You will always receive an invoice explaining the charges with every payment method.

Typical Charges Include:
 - Sharpening charge
 - Current label charge. This price is set by the shipment company, and Wood-Mizer does not set this price.
 - Replacement blades if you are on the Auto Blade Replace program.
 - Replacement cardboard, as needed.
 - Return shipping, COD fee if applicable. 
 - Orders with fewer than 10 blades are charged a handling fee.
 
Packaging
Part 1 of a 3 part series showing how to safely package blades to reduce risk of injury and protect your blades during shipping.

View this video and the rest of this series in the Education section of our Video Center
Package blades in the same box they came in. Make sure the box is not torn or damaged. Include your name and customer number on every box you send in.

Having your blades properly packaged will ensure your blades are not damaged during shipment, and being labeled with your name and customer number will speed up the processing of your order!
 
Shipping
Fed-Ex return shipping labels are included in every box of blades we return to you. These labels make shipping your blades to ReSharp as easy as putting a label on the box and calling the number on the label for pick up. Make sure you let FedEx know that it is a PRP label if they say they do not pick up at residences. They will pick up PRP labeled boxes.
It is very important that you keep the tracking number for each label you use as proof that your blades were shipped. 

If you prefer, you can use a different shipping service and arrange shipping with them.
   
Return Timeline    
Orders may stay in our shop for up to six business days. Please keep in mind that during prime time sawing season, the lead times can be up to six days and during off season, the lead times are generally reduced. 

This is a timeline of a typical ReSharp order:
- Allow shipping time for your blades to reach us. 
- They will stay in our shop around 6 business days. 
- Allow shipping time for your blades to get back to you. 
- Be sure to plan ahead for holidays. 

We can help you plan a blade rotation program. Just call one of the resharp locations for assistance.

We try to sharpen every Wood-Mizer blade that comes in our door, however many things can happen to a blade as it goes through a log. Sometimes a blade is damaged and we are not able to sharpen it. We call these blades "rejects."

Auto Replace - Unsharpenable blades automatically replaced
You may choose to enroll in our Automatic Blade Replacement Program. This option is only available for the stock blade lengths. When we reject a blade, we will automatically replace the rejected blade with a new blade of the same type and will invoice you for the replacement blade along with the ReSharp blades.

Auto Fill - Always get a full box back.
Some customers use this option for more than just reject replacement. They ask us to always send back a full box, regardless of how many blades they send in, or how many rejects they have. This option is used if a customer always wants to maintain a certain number of blades. This is a special request and must be worked out by a phone call to the resharp location that you use.

Sign Up
Please call us at a ReSharp Center and request to register for the Automatic Blade Replacement Program and have it noted in your customer profile. If you decide that you do not want to participate in the Automatic Blade Replacement Program, you can call and cancel any time. You can also be added back to the program at any time.

Handling Rejected Blades
You have two options with rejected blades. We will gladly ship them back to you, or we can dispose of them at resharp. The default is that we discard them here, so if you would like them back please tell us up front.

Reasons blades may be rejected

- Not a Wood-Mizer blade
- Damaged teeth
- Bend or kink in blade
- Cracks in blade
- Too narrow (has been ground too many times)
- Has been ground out of spec (Non-WM grind)
- No Set
- Coil Set
Customer #:  
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Street:  
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Questions or Comments:
 


Locations         
         
Georgia
Wood-Mizer Georgia
74 Pine Rd.
Newnan, GA 30263
770.251.4894
lheath@woodmizer.com  
  Indiana
Wood-Mizer Headquarters 
8180 W. 10th St.
Indianapolis, IN 46214
317.271.1542
INReSharp@woodmizer.com
  Kentucky
Piper's Saw Shop, Inc.
454 Phillip Stone Way
Central City, KY42330
270.754.2354 
jamie.piper@piperssaw.com
         
Missouri
Wood-Mizer Missouri
9664 Lawrence 2130
Mt. Vernon, MO 65712
417.466.7670
jalexander@woodmizer.com
  New York
Wood-Mizer New York
8604 SR. 104
Hannibal, NY 13074
315.564.6421
calfl@woodmizer.com
  North Carolina
Carolina Saw and Service
28002 Canton Rd.
Albemarle, NC 28001
704.982.1673 
carolina@woodmizer.com
         
Oregon
Wood-Mizer Oregon
24435 N.E. Sandy Blvd.
Wood Village, OR 97060
503.661.1939
sleru@woodmizer.com
  Pennsylvania
Wood-Mizer Pennsylvania
22638 Croghan Pike
Shade Gap, PA 17255
814.259.3254
pawoodmizer@earthlink.net
 
         

or Call 800.244.4600
[Listen for the prompt for the nearest location]

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